Understanding end-user perspectives is crucial for the development and roll-out of new features for energy performance certificates (EPCs). Without a full insight into what end- users want and need for the next generation of EPCs it will be difficult to make effective use of these new features. The H2020 project X-tendo has conducted a survey with building owners and occupants in Denmark, Greece, Poland, Portugal and Romania on their needs, expectations, and views on the innovative features of next-generation EPCs.
There are variations in responses based on age, employment, tenure, financial situation and others, and that interest in specific features varies between end-user categories. As for the features of EPCs, building logbooks, financing options and comfort are the most relevant features, followed by tailored recommendations and one stop shops.
Addressing target audiences and expressing needs
- To raise awareness and possibly influence policy
Understanding end-user perspectives is crucial for the development and roll-out of new features for energy performance certificates (EPCs). Without a full insight into what end- users want and need for the next generation of EPCs it will be difficult to make effective use of these new features. X-tendo has conducted a survey with (potential future) building owners and occupants in Denmark, Greece, Poland, Portugal and Romania on their needs, expectations, and views on the innovative features of next-generation EPCs.
- EU and Member State Policy-makers
- International Organisations (ex. OECD, FAO, UN, etc.)
- Academia/ Universities
Result submitted to Horizon Results Platform by ADENE – AGENCIA PARA A ENERGIA

