Training for Operational Resilience (TORC) is a training-by-gaming approach based on a board-game setup. The TORC approach was developed between 2014 and 2016 under the Saf€ra (ERA-NET) project, coordinated by SINTEF. Digital TORC was first developed in the STOP-IT project as a way to play TORC when it was not possible to meet physically due to the COVID situation.

TORC is designed to facilitate organizations and teams that seek to reveal, understand, articulate, demonstrate and/or develop their inherent repertoire of resilient performance in face of unexpected deviations, disturbances and shocks. The training outcomes and experiences are captured in a way that prepares them to be used as raw material of technological, human, organizational and managerial priorities and resources that are needed to transform the experience from the training exercise into effective resilience capabilities under a more formal managerial supervision. This approach enables water utilities to develop their human skills while enjoying the benefits of a gaming approach and utilizing competitiveness between the trainees. The foresaid will contribute to the significance of the training.